CUSTOMER SERVICES/ORDER NO:  07831 281443
WELCOME TO MUSCLE IN - LOGIN
FREE STANDARD DELIVERY ON ALL ORDERS

 

TERMS & CONDITIONS


By entering the Muscle In website you agree to abide by the terms and conditions of use provided below. Placing an order online subsequently indicates your acceptance of these terms and conditions.
 

Making a Purchase -


In order to make a purchase, simply browse our online product categories and add any items you wish to purchase to Your Bag. By submitting your order you are offering to buy the goods indicated and allowing us to use your personal details for the purpose of supplying those goods. We will only pass your details onto the people who are subcontracted by Radical Sportswear Limited to undertake delivery.
 
All online orders are confirmed by email. We will contact you by email should there be any issues over delivery delays or payment processing.
 

Availability -


Despite being a company in its infancy, we will aim to do our utmost to ensure that items depicted on our website are in stock, however some items will inevitably sell out quicker than others. Should an item be out of stock, it is our policy to indicate this accurately and provide as much information as possible as to when stock levels are expected to be replenished. If you are unfortunate enough to experience an ‘out of stock’ situation, please feel free to consider selecting an alternative item/s. We know this can be very frustrating, however we intend to work hard to reduce the incidence of this occurring in all instances. We will do our best to deliver goods within the times stated but are subject to availability. Any dates we specify for delivery of goods are approximate and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay.
 

Credit Card Security -


As you would expect, all Muscle In online purchases take place safely, using the latest Internet security technology to protect you, our customers. We accept orders only from web browsers that can use Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers now support this.
 
No card details are stored or saved on the website. The site is Thawte assured, which is an independent hallmark and an industry standard security measure. We have introduced Verified by Visa and Mastercard on our website to give you added security when you shop on-line. To find out more about these services Click here to visit Verified by Visa website Click here to visit MasterCard SecureCode website.

Payment -


You can pay for your order by using the following: Visa, MasterCard, Delta/Connect or Maestro and PayPal. We do not accept American Express. All card payments are authorised at the point of ordering, which require the cardholder’s full details including name, address and telephone number to be disclosed. These must match the exact details registered with the card user. Your card will not be debited until your items are ready for dispatch.
 

Content -


Not surprisingly, Radical Sportswear endeavors to ensure that any information included within the website is as accurate as possible, however the company shall not be liable for damages of any kind resulting from the use of this site.
 

Pricing -


If a product is advertised at an incorrect price due to a typographical or supplier error, Radical Sportswear reserve the right to refuse or cancel an order whether or not the said order has been confirmed. In such a case we will make you aware of this and a full refund will be given, if required (errors and omissions accepted).All prices are shown in pounds sterling and are inclusive of VAT.
 

Data Collection and Protection -


 
During the ordering process you will be asked to provide the following information:
- name
- mailing address
- email address
- password
- telephone number
- credit card details
 
This information will be used for the following purposes:
- to send you the product that you have bought.
- to send email or conventional mail to you, after you have purchased a product.
 
Any personal information you provide will be maintained on secure servers. We collect information when you register online or update your account, log-in, place an order, communicate online with our customer service representatives, opt-in to receive our emails, shop online, or join our social networking sites. This information may include, but is not limited to, your contact information (for example, your name, email address, billing and shipping addresses and phone number).
 
There are limited circumstances where we may share some of your data with others and they are as follows:
  1. With agents (including credit reference agencies, credit card clearing agencies (World Pay Streamline in UK), fraud prevention and detection agencies) that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function. In the unlikely event that our business assets are ever sold to or purchased by another company, Radical Sportswear may disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.
  2. You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our websites or the public.
  3. To outside research companies whom we may ask to contact you directly for your opinions on our products and services (in which case we provide them with only the information they need to perform their function).
  4. We do occasionally make names and addresses (but never email addresses) available to companies whose products we think may interest you, unless you have told us not to. If you do not wish to receive such offers please email us at customerservices@radicalsportswear.co.uk.
 
If you have questions about your personal data or our privacy policy, please contact us using the email address above.


Cookies and Web Beacons –


 
Cookies are small text files that websites send to your computer. A cookie can be thought of as an Internet user's identification card. They let the website know when the user has returned. This lets the site bring up information relevant to that user, for example your name, past orders, etc.
 
Cookies make the interaction between users and websites faster and easier. Without cookies, it would be very difficult for a website to allow a visitor to fill up a shopping basket or to remember the user's preferences or registration details for a future visit. The Radical Sportswear website uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping basket without having to login repeatedly.
 
We also use cookies to track visitors' interest in our products. We may also use the browsing behavior data to create personal product recommendations on our website, our marketing emails and in our printed catalogue.
 
Cookies are not computer programs, and can't read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user's email address etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website. It is possible to opt out of cookies via your browser’s cookie settings, but if you do this you will not be able to shop from the Muscle In website as the functions of the website are dependent on cookies. Please note that cookies are computer specific, so if you log on to any site from a different computer, the cookie settings on that computer will apply.
 
For further information about managing and disabling cookies on your computer see www.allaboutcookies.org/manage-cookies. By using our website, you consent to our placement of cookies on your computer. You may occasionally get cookies from our business partners or other third parties. We have no access to or control over these cookies. Most Internet browsers automatically accept cookies, but if you do not wish to have cookies on your system, you can set your browser preferences to refuse them or to alert you when cookies are being sent. In order to disable cookies, please consult your browser's "help" section for instructions. Additionally, if you have an Adobe Flash player installed on your computer, your Flash player can be set to reject or delete Flash cookies. If you choose to decline cookies, you may not be able to fully experience the features of our website. Web beacons are small strings of code that are placed in a web page or in an email message. They are sometimes called "clear GIFs" (Graphics Interchange Format) or "pixel tags". Web beacons are most often used in conjunction with cookies to track activity on our website. When you visit a particular web page, web beacons notify us of your visit. Since web beacons are used in combination with cookies, if you disable cookies the web beacons will only detect an anonymous website visit. When used in an email, web beacons enable us to know whether you have received the email.

Privacy Policy Updates -


We may update our privacy policy from time to time. Whenever we make a change, we will post the updated policy at this site and we encourage you to check the policy periodically.